Croydon Air ConditioningCooling and heating020 8194 3009
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Air conditioning questions, answered briefly

Quick answers on cost, heating, fitting, rules and upkeep. The guides go deeper, or ring 020 8194 3009.

Ask for a quote

Name, number and postcode. We ring you to go through it.

Enquiries are shared only with the team who quotes for and does the work. We use your details for this enquiry and nothing else (privacy notice).

Money

How do I get a quote?

Send the form with your postcode and the rooms, or ring 020 8194 3009. We call back, and if the job looks possible we book a survey and quote in writing.

What does a fitted wall unit cost, roughly?

Checkatrade's May 2026 figures give £750 for a 12,000 BTU unit and £1,150 to fit it, with electrics adding £400 to £700. The cost guide breaks it down.

What will running it add to my bill?

Checkatrade says 20p to 60p an hour. Our cost guide works it out from the current price cap and gets about 9p an hour for a 2.5kW unit holding temperature.

Why is one quote so much cheaper than another?

One of them is probably missing the electrics, the access equipment, extra pipe, the consents or a company F-gas certificate. Check all five.

Heating

Can air conditioning heat my flat?

A reversible unit heats the room it is in by running in reverse. See air-to-air heat pumps.

Is it cheaper than storage heaters or a fan heater?

Considerably. At a seasonal efficiency of 4, each kilowatt-hour of heat costs about a quarter of what a plug-in heater charges.

Does it do hot water?

No. Taps and showers stay with the boiler or the cylinder.

Installation

What size do I need?

Roughly 2.0 to 2.5kW for a 15 to 25 square metre room, more for glass, height or a top floor. See the size guide.

Does it need a new circuit?

Almost always, and a new circuit in a home is notifiable work under Part P, so a registered electrician does it and certifies it.

Can two rooms share one outdoor unit?

Yes, with a multi-split, which is the usual design for a terrace or a semi.

Is a loft conversion possible?

Normally, given a tall enough wall and a route down for the pipes. The loft guide explains.

What if I cannot have anything outside?

A monobloc unit breathes through two wall grilles and needs no outdoor box. Here is how they work, limits included.

Would a portable do?

For a rented room or a stopgap, often yes. Our comparison is candid about it.

Flats, leases and planning

I am a leaseholder. Who do I ask?

The freeholder, in writing, before anything else. Your lease says whether they can refuse and what they can charge. See air conditioning in a flat.

Do I need planning permission?

A reversible unit on a house that satisfies every permitted development condition needs none. Flats above shops, listed buildings and road-facing walls in conservation areas need an application. See the planning guide.

What does a conservation area change?

No unit on a wall or roof facing the road, and nothing nearer the road than the house. Croydon has 21 such areas.

How loud can the outdoor unit be?

To stay within permitted development, the calculation next to the neighbour's nearest door or window has to give 37 dB(A) or below.

Is there a legal maximum for office temperature?

There is not. The law asks for a reasonable temperature and for employers to assess heat as a risk. See office air conditioning.

What is TM44?

A five-yearly energy inspection, required once the air conditioning under one person's control exceeds 12kW.

Upkeep and breakdowns

How often does it need a service?

Yearly for most homes, in spring. Busy shops and salons may need two. See servicing.

It is dripping indoors. What is wrong?

Probably a blocked condensate drain. Turn it off, catch the water and see repairs.

Does it need regassing every year?

No. A sealed system keeps its charge. Low gas means a leak, and the leak gets fixed first.

Will you look at a unit someone else fitted?

Yes. The make and model help, but we can work without them.

Coverage

Which areas do you cover?

All of Croydon, plus Bromley, Beckenham, Sydenham, Sutton, Banstead, Mitcham, Streatham, Coulsdon and the places between. Every one is named on the areas page.

My postcode is not on the list. Will you still come?

Possibly. Ring 020 8194 3009 or put it on the form, and we will say either way.

Useful to have ready

With these we can give you a straight answer on the first call.

  • Your postcode
  • Flat, house or business premises
  • Who owns the outside wall, if you lease or rent
  • Which room, roughly how big, and which way the window faces
  • Any conservation area or listing you know of
Ring 020 8194 3009Ask for a quote

Prefer a call back?

Not answered here? Leave a number and we will ring to talk it through. Or ring 020 8194 3009.

Enquiries are shared only with the team who quotes for and does the work. We use your details for this enquiry and nothing else (privacy notice).

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